Tuesday, April 16, 2013

Open Ticket Request System:


Open ticket request system reduces the waiting time to complete the quality checking for the entire course. This facilitates to attend the quality checking reports “bug by bug” simultaneously without wasting the precious man hours costs for any corporate.


No need to maintain or consolidate the bugs daily or monthly or project-wise for any documentation process. It’s all in this OTRS, which saves enormous time involved in documentation.



Enables to fix the severity of bug which has to be attended immediately for deliveries with utmost importance.

Developers without wasting time can fix the bugs according to the severity thereby focusing or delegating to the concern person for immediate attention.




OTRS gives you the count of various types of errors like graphical, technical, functional, display etc., which can be immediately assigned to the respective departments without the need of brainstorming or analyzing the reports.

This bug reporting system allows the developers to reduce the repetition of errors which can be done frequently and can keep a tab on the quality checkers also about their quality of finding the bugs.


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Email:  info@whitehouseit.com


About WHBS:

White House Business Solutions is a leading edge learning and training technology provider to Corporations, Universities, Schools, Educational publishers and Government Institutions.

Since year 2000,
WHBS 's unified framework and the products built around it has powered some of the world's best digital learning, assessment and talent management programs. We have a team of over 200 full time associates based in India with a global clientele.

Our solutions also include m-learning products, custom course-ware development, multi-platform content authoring tool and services around popular open source systems.

Some Quick Facts about us:

*    Working relationship with companies across the globe.

*  Over 30+ active client engagements;1millions man hours of experience in developing e-content.

*  Ranked Top service providers with over a decade's  experience in International Markets; Zero defect tolerance policy.

For more details, www.whitehouseit.com



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