Showing posts with label Open source Ticket Request System. Show all posts
Showing posts with label Open source Ticket Request System. Show all posts

Monday, February 6, 2017

PHP DEVELOPMENT




Rapid application development to meet the customer's demand is the new trend. Not sticking to the proprietary software for the development, more web applications, B2B, B2C and e-commerce applications are designed with PHP.


With our PHP team, WHBS offers its customers to customize the FOSS applications according to their needs and helps them to build developing custom software as well as web portal development. Some of our custom software based on PHP.

Kimai – Open source time tracking: From small sized companies to large scale companies, this software can be used as online attendance recording system and as workforce management system. We help you to customize to generate the reports, customize the UI and to implement in your organization.

OTRS - Open source help desk software and an IT service management software: Ever thought of handling issues in a manufacturing plant, or managing systems technology group? Here comes the handy software to raise the issues from your desk, to get approval and to keep a track on the issues handled at different level.

Mantis bug trackerWeb based bug tracking system: Useful for companies handling software or e-learning projects to keep track on the bugs while doing quality checking. This system will send email notifications to the developer or to the team lead about the bugs.


Access control option is there to restrict, to record or to view the bugs based on the individual projects. The system and its reports can be customized to suit the needs of the company or for the team.



For more details....Click

Phone:  044 2561 9110 / 9111 / 9113 / 9000 / 9090

Thursday, May 17, 2012

Open Source Ticket Request System / Complaint Management Software

WHBS has successfully mastered in customizing the OTRS in its factories to track the progress of the queries submitted. White House, a parent company of WHBS, is in industry for about 50 years now. Being a leading garment/textile manufacturer, it has a long list of clients like Timberland, DKNY, Billabong, Oxbow, Zara, Diesel, CFK etc., 

Recently, the current Complaint Management System has been upgraded with the OTRS to record and track the enquiries/reports from the factories in and around Chennai/India.




Dubbed as Complaint Management System, [CMS] it serves as a platform to give instant alerts through mails, whenever a problem is reported, thereby ensuring that the solution is provided instantly without any time delay. 

With their successful real time installation, working and maintenance experience, WHBS can provide any enterprise, corporate or government agencies to implement the OTRS or Complaint Management System in their premises.





OTRS or CMS has a structured workflow environment which enables each and every problem to get individual attention to it. WHBS undertake the installation, training and maintenance(if required) of OTRS or complaint management system with its vast pool of specially trained custom program developers.


For more details, Click here 
Free Online +2 E-Learning Content
Contact Us:
e-Mail: info@whitehouseit.com


About  WHBS:



White House Business Solution is a leading edge learning and training technology provider to Corporations, Universities, Schools, Educational publishers and Government Institutions. 

Since year 2000, WHBS 's unified framework and the products built around it has powered some of the world's best digital learning, assessment and talent management programs. We have a team of over 200 full time associates based in India with a global clientele.

Our solutions also include M-learning products, custom course-ware development, multi platform content authoring tool and services around popular open source systems.

Some Quick Facts about us:


§   Working relationship with  companies across the globe.

§  Over 30+ active client engagements; 1millions man hours of experience in developing e-content.

§ Ranked Top service providers with over a decade’s experience in International markets; Zero defect tolerance policy.

 For more details, www.whitehouseit.com


Open Source LMS